Spotlight: Jeff Stroud
October 19, 2011
Lean/Six Sigma Practice Leader – Conversion Services International
It was toward the end of Jeff Stroud’s freshman year when he was called into the dean’s office. After seeing Jeff enthusiastically leading students and faculty in cheers at a basketball game, the dean instantly connected Stroud with an old mascot uniform stored in the attic of the dome. And thus began Stroud’s career as Culver-Stockton’s mascot, Blue Max.
He graduated in 1986, but Stroud still carries that same spirit and enthusiasm with him today focusing on listening to the ‘voice of the customer,’ and helping companies ensure that customer satisfaction and associate motivation are business as usual.
Stroud is a certified master black belt senior project manager and Lean/Six Sigma Practice Leader with Conversion Services International, the leading provider of strategic consulting services focused on data warehousing, business intelligence, data management solutions, mergers/acquisitions and change management. Prior to his current position, Stroud previously worked at Bank of America and Illinois State Bank of Quincy.
His most recent client support efforts have included the New York Independent System Operator, JPMorgan Retirement Plan Service, ING Financial Services, the PNC/National City Bank Merger and Bank of America. To date, Stroud has authored and published 32 articles and on the isixsigma.com website, 17 of which are printed in their published magazine.
He boasts that he has enough memories from his times on ‘the Hill’ to fill a novel, but specifically recalls a class photo taken in 1982 during freshman orientation and how his classmates quickly became a close-knit group. “Culver-Stockton did not have 30,000 + students. It was much smaller. But sometimes, it’s about quality and not quantity! We were a family,” Jeff stated. “The class of 1986 was special. Our class managed to embrace the bonds of friendship. Although many of us chose different paths including fraternities, sororities or independent, we were bonded. We each loved and supported the paths we chose; however, the friendships we formed remained true whether Lambda Chi Alpha, Alpha Tau Omega, Sigma Phi Epsilon or independent,” he continues.